Portal Home > Knowledgebase > E-Mail > Webmail > Overcame Webmail Problem > Why does specific webmail application loaded automatically?
It is because you click Enable AutoLoad link at Secure Webmail Login screen. To disable auto-loading:
- Click Webmail icon at your cPanel homepage.
- Click Go to Secure Webmail Login link in the resulted page.
- Click Stop button before the countdown timer shows 0 in pop-up window.
- Click Disable AutoLoad red link to prevent webmail to load automatically each time you access Secure Webmail Login screen.
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