Portal Home > Knowledgebase > E-Mail > Webmail > Overcame Webmail Problem > After I read the mail from mail client, mail keep marked as unread message in cPanel webmail.
It is likely that your hosting service provider decides to use POP3 protocol to fetch email. This protocol was not informing the email server when you read message. For more information about protocol that used by email server, you should contact your web hosting service provider.
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