Knowledgebase

After I read the mail from mail client, mail keep marked as unread message in cPanel webmail.
It is likely that your hosting service provider decides to use POP3 protocol to fetch...

Can I filter the incoming message?
Yes you can! For more information about Filtering, visit the documentation about Mail...

Does the individual user could access webmail without cPanel control panel?
Yes it does, only need to access https://example.com/webmail or https://example.com:2096 (replace...

How do I able to filter spam?
CPanel equipped with 2 applications which will prevent spam: BoxTrapper – BoxTrapper...

How do I can login directly into another mail account?
Mail Forwarders allows you to forward email address from one to another. For further study...

How do I login to webmail?
Access your domain at port 2096. To do this, you need to add colon (:) and 2096 behind...

Why can’t I find desirable webmail application?
Your hosting provider may deactivate 1 or more than 3 webmail client that we already offered with...

Why can’t I receive but only send?
You should inform your hosting service provider about this situation, and ask technical support.

Why do I can’t Logout?
It is likely that your hosting service provider has decided to use HTTP authentication and it is...

Why does specific webmail application loaded automatically?
It is because you click Enable AutoLoad link at Secure Webmail Login screen. To disable...

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